Business Continuity Management

COURSE OVERVIEW

The organization’s ability to continue operating despite a major interruption is always dependent on their  Business Continuity Management  that has been strategized.  It also takes us through a journey of effective preparation rather than managing the situation at hand.

All too often, when the unexpected happens a lack of being prepared makes it difficult for organisations to continue their activities. Some businesses actually go out of business as a result.

This very practical half a day programme that would help participants analyse all the issues that might affect your organization: not just the obvious major business continuity risks which hardly ever happen (eg, fire or terrorist attack) but the smaller risks which are actually the most common cause of problems for most organizations (eg, loss of IT, power or key personnel). You will leave the day with a new focus on how to manage business continuity and the impact of not even thinking about having one.

TRAINING OBJECTIVES

Upon completion of this programme, participants will be able to comprehend the following:

  • 'Business continuity' versus 'Disaster recovery'
  • How to identify the risks which affect continuity of business - and how to mitigate them
  • The range of disasters which can seriously affect business
  • The importance of all employees playing a part
  • The need for awareness training for all employees
  • How to prepare and review a plan
  • The importance of communication and call trees
WHO SHOULD ATTEND

This programme is designed for senior managers and department heads. It emphasizes the need for awareness training for all them and can be tailored for such a 'roll-out'

TRAINING METHODOLOGY

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays.  The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

COURSE OUTLINE (2 Days)

What is business continuity?

  • Definition
  • Why plan for business continuity?
  • The scope of Business Continuity Management

Risk Management Plan

  • SWOT Analysis
  • Preferred Solution
  • Some statistics to get you thinking
  • Putting risks in perspective

The board / executive (essential knowledge for all employee levels)

  • Responsibility and accountability
  • Adherence to legislative and regulatory requirements
  • Policies
  • Delegation and supervision
  • Insurance

Business impact analysis

  • A common sense approach
  • How to collect data
  • Critical scoring example (red / green / amber)
  • Example(s) of BIA spreadsheet(s)

Departmental implications

  • HR
  • IT
  • Insurance
  • Others

Communication

  • The importance of . . .
  • Call tree(s) and examples
  • Contractors and suppliers

The business continuity plan

  • How it all fits together
  • How to take it forward - review / update / training
  • Activity - 'Day to day'
  • Emergency package.

Business Continuity Management

  • What is required
  • Strategic Planning
  • Optimism vs Paranoia

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