Communication Skills for Higher Productivity

An Online Business Communication Programme to Boost Productivity and Self-Confidence

In a fast-paced world, many often forget that people matter. Predicting and understanding a person’s thoughts, reasoning and purpose are all part of what makes the working world run along smoothly. It is also this ability that helps some individuals shine effortlessly.

These individuals would have mastered the skill of using communication and Business English effectively.

This programme is designed to allow working adults understand the basics of communication and how to speak effectively.

Drawing upon vast experience in the working world, Key to Successful Communication uses a blend of methods that have been tested out in Malaysian corporations. These include for Bank Negara, LATAR, PUAS, Suruhanjaya Tenaga and UMW. Participants will leave the workshop understanding how to craft written and spoken messages that bring about the desired results.

What sets this programme apart from others is the fact that it is designed by a trainer who has had extensive experience working in the corporate communication sector, in publishing and training.

Target audience

This programme is suitable for executives and junior managers.

General Objectives

To understand the basic communication process and how it applies to the working world.

To increase confidence in communicating using spoken.

To understand how to cater for different audience’s needs

To learn how to use body language for greater effectiveness

To discover good listening skills

To learn how to use questions for various purposes

To understand how to give information, opinions and disagree diplomatically.

To use the CARL/PAR/STAR method to answer questions and present quick responses.

To discover how to make meetings effective.

To identify and learn from common Malaysian errors.

Programme Details

Duration

No. of days: 2 No. of hours per day: 8 Total no. of hours: 16

Venue

In-house, at the company’s premises or online.

Methodology

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated. They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below: