English Language Skills Development Program


English is the language of business, the language of technology and the arts. It is the most popular international medium of communication. In this age of globalization, it is therefore exceedingly important that organizations nurture their human capital to be able to communicate well in the English language in order for the organization to succeed.

Most of us would have had at least 11 years of education in the English language by the time we finish secondary level education, and yet there are many who are unable to communicate in that language. The aim of this English Language course is not to drum-in English grammar (as done in our schooling days) but rather to focus on workplace situations and useful expressions and phrases to help participants build their confidence to communicate in English. Although the main focus shall be conversational English, some written English exercises shall also be provided to help participants cope with simple note taking and emailing.

Learning Objectives

Participants should be able to:

Communicate effectively in English at the basic level whether face-to-face or on the phone or internet.

Be able to take simple messages over the phone

Be able to explain about the company and products professionally in English

Communicate and build rapport with colleagues, customers and vendors in English

Handle difficult situations in English

Demonstrate the 7 Basic Communication skills ( Connecting, Encouraging, Questioning, Listening, Empathizing, Confirming and Providing) essential for Excellent Customer Service, in English.

Target Group: Non-Executives/Executives

Contact Hours: 48 Contact Hours per group

Approach: Placement Test, Mid-Course Test and Final Written & Oral Test; Quizzes, Activities, Drills, Video Discussion, Classroom Exercises.


Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated. They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

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