High Impact Negotiation Skills – Advanced (2D)

(HIAN/2D)

PROGRAM OBJECTIVES

In today’s challenging business environment where everyone takes position, how do you negotiate to get what you want without giving too much of what you have?

Everyone negotiates on a daily basis; children and parents, job seekers and managers, customers and sellers, business owners and governments. Beyond the world of buying and selling, people use negotiation for a variety of reasons which includes disputes, conflicts, deadlines, or viewpoints. The people we negotiate with might be better trained in negotiation, or they could be more skillful through their past experiences. So, if we negotiate with people whose intent is simply to win at all cost, usually at our expense, how do we ensure a final agreement that will work for all parties? How do we make sure that the size of our win is as big as it can be?

This intensive, hands-on, activity driven program teaches skills that boost better results through an increased understanding and effective implementation of the negotiation process. It helps sharpen the negotiation skills of even experienced negotiators, empowering you to maximize every negotiation opportunity. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing any negotiation every time.

High Impact Negotiation Skills: Advanced Full Suite focuses on the following areas:

Communication

Influence

Language

Persuasion

Power

LEARNING FRAMEWORK
Training Outcome
After completing the training, you should be able to: 
  • Develop effective negotiation strategies with key behavioral elements 
  • Discover negotiation techniques that can be used according to the needs and demands of your organization
  • Employ different tactics in situational negotiations
  • Identify and negotiate the best outcome possible
  • Understand and employ the key skills and processes to negotiate successfully
Our Methodology
Think differently to alter direction. The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays.  The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise. Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results. Our programmes involve with 12 unique learning methodology as below:
Framework and Implementation
Our unique experiential framework and implementation empowers you to:
  • Apply practical negotiation skills to conduct win-win negotiations
  • Build and strengthen customers’ relationship with professionalism
  • Connect with the origins of your negotiation behaviors and remove limiting beliefs about negotiation
  • Develop your personal unique negotiation style with depth and flexibility
  • Employ effective communication skills to different types of negotiators
  • Enhance listening skills and powerful non-verbal skills 
  • Gain commitment and agreement with less effort
  • Identify key personality differences between a good and a bad negotiator
  • Know the different strategies to employ in buying or selling negotiations
  • Negotiate your point persuasively and overcome buyer tactics effectively
  • Understand and employ the negotiation process effectively
  • Use a potent mix of influence and persuasion in negotiation
THE LEARNING PROCESS

Our program outline encompasses the following modules:

Day 1:

Module 1: Overview
  • Selling vs negotiating
  • Objection handling vs negotiation
  • Definition of negotiation
  • Expectations and challenges
  • The negotiation process
Module 2: Preparation
  • Stages of negotiation
  • 3 key objectives
  • ZOPA and NOPA
  • The 5 Critical Information
  • Managing perspectives
Module 3: Variables
  • Definition of variables
  • Our Get and Give variables
  • Defining values
  • Identifying customer Get variables
  • Prioritizing tradeable variables
Module 4: Power In Negotiation
  • Assessing power
  • 5 Power Factors
  • Negotiation planning tools
  • Creating width
  • Using a Move Plan to provide depth

Day 2:

Module 5: Explore And Propose
  • Principles of influence
  • Discovery questioning techniques
  • Active listening techniques
  • Finding ZOPA
  • Anchoring and managing expectations
Module 6: Language
  • Reframing
  • The I:You ratio
  • Phrases and words to use
  • Phrases and words to avoid
  • Presence and non-verbal cues
Module 7: Counter
  • Buyer tactics
  • Neutralizing techniques
  • Countering tactics with seller defence
  • The 3F
  • Offensive defensive
Module 8: Agree
  • Law of inertia change and how to overcome it
  • Summarize and confirm
  • GEAR execution
  • Consolidation
  • Coaching wisdom

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