Rethinking Leadership_Leadership 4.0 for the Digital World

Introduction/ Overview

Technology has caused a massive shift in the way an organization operates. With the convenience of digital tools, the culture of work has been transformed and further exacerbated by the pandemic creating hybrid models.

Organisations which are unable to adapt to these models become complacent as productivity and effectiveness continue to suffer. On the other hand, organisations who are able to take advantage of this digital environment continue to be competitive and grow.

So how best do we create a winning culture in today’s digital environment. How do we lead a team that is operating between both a digital and archaic environment.

In this specially crafted 2-day program, participants are taken through a unique perspective of leadership in an evolving digital world. It looks at leadership from the lens of a leader operating in a digital world and zooms in on crucial areas that must change in order to lead in this new digital environment. The program combines a hands-on approach and collaborative sessions to cultivate knowledge sharing and experiential learning.

Learning Objectives

This program seeks to inculcate into each participant through group activities, theoretical discussions, individual presentation and interactive learning the skills to:

Lead a digitally savvy team

Communicate effectively for collaboration across different generations

Build a digital culture

Increase employee productivity and agility

Develop an innovative mindset


This program is learner-centered and interactive, with unique activities developed to allow participants to immerse themselves into the concepts taught. This program consists of a mixture of group discussions, practice, theoretical lectures, thought-provoking and engaging team activities, self-learning and reflection and debriefing sessions to integrate learning.

Programme Outline

Day 1:

Session 1: The Evolving Workplace
  • Impact of digitalization on the business environment
  • Chaos Management for the VUCA Environment
  • Organisational Structure in the digital age and the Future of Work
Session 2: Digital Leadership
  • The Changing Leadership Landscape
  • Framework for Leadership in the Digital Age
  • Leading Beyond the Edges
  • Forming and Leading teams in the virtual space
Session 3: Strategies for the Digital World
  • Data Driven Analysis
  • Innovation and Game Thinking
  • Strategic Thinking Tools and Framework for Every Occasion

Day 2:

Session 4: Building Blocks of Change
  • Value creation through digitization
  • Collaborating and Co-creation to Increase competitiveness
  • Building A Learning Organisation
Session 5: Building operational effectiveness using technologies
  • Building blocks of a Digital Factory
  • Value Streaming For Optimization and Efficiency
  • Creating a feedback loop for performance management

Dr. Tom Tan holds a Doctorate in Business Administration from the University of Newcastle, Australia with a focus on Online Consumer Behavior. He is also a Certified GrowthX Instructor, Certified ExO Consultant, Certified ExO Trainer (the only one in Malaysia) and Certified Game Thinking Coach with all certification from USA.

He is also a Certified Business Strategy Professional from CERTA, UK as well as a Certification in Case Study teaching method conducted by Harvard Business School and the International Institute of Management, India. Throughout his 35 years’ career, he has led teams in leadership and organizational transformation, as well as change management as a result of digitization of organizations and, has led both local and foreign staff through his exposure working in Malaysia, Thailand, and China. He understands both technology as well as business and is able to synthesize the impact of technology in today’s business. His experiences in the corporate sector, as well as entrepreneurship, allows him to effectively link both theoretical and practical applications. He was one of the first in Malaysia to develop an ecommerce store in 1996 as well as the first dedicated Internet training center and led the software development of MyEG in 1997. He was also leading the business operation of the largest online game portal in South East Asia in the mid-2000s.

He also has over 18 years of corporate training experience and has developed key programs that are fundamental to organization development in the areas of e-commerce, e-business, growth marketing, entrepreneurship as well as security governance and IT strategies. He was also a business coach for the Malaysian Innovation Foundation and United Nations Capital Development Fund as well as External assessor for the British Computer Society for Computational Thinking. He is also currently a coach for JETRO (Japan External Trade Organization) under the auspice of MDEC and a trainer and coach for MAGIC’s GAP programs as well as SME Development Corporation start-up programs as well as a regular invited speaker for the VISTAGE CEO coaching community. He is also an Adjunct Professor with Asia Pacific University as well as an a member of the SME Association Think Tank and Chairman of the Business Regeneration Center, SME Association.

Specialization: Business Growth, Business Performance Management, Growth Marketing, Business Management, Business Model Design, Support Process Management, Strategy Management, Business Planning, Digital Transformation.

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