The New Manager In You! (2D)



We have all heard before that, what makes a good worker need not necessarily make a good manager. Similarly, what worked well in the past may not be sufficient to support the new manager to be effective. The transitional shift for an individual member of any organization to the position of responsibility as a manager is probably the single most challenging factor in organizational life. In every given situation, there is a profound need to transform our thinking about work and relationships by learning new skills and knowledge.

This specially designed 2-day training helps develop and refine managerial skills for both those people starting out in management, as well as those who are more experienced. The course empowers you to optimize the effective functioning of your daily tasks. Your active participation in our program provides you with a rigorous training environment, enabling you to apply and sustain your learning with the aim of forming winning habits.

The New Manager In You! focuses on the following areas:

Active listening and discovery questioning

Coaching and feedback


People management

Team development

Training Outcome
After completing the training, you should be able to:
  • Create solid teamwork
  • Drive teams toward high performance
  • Handle the new role of managerial leadership
  • Manage relationships effectively
  • Use various communication strategies to develop winning solutions
Our Methodology

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

Framework and Implementation
Our unique experiential framework and implementation empowers you to:
  • Apply a combination of competencies in people management
  • Be effective and efficient in handling tasks and people
  • Employ effective communication skills to different types of people
  • Engage issues honestly, directly and effectively
  • Gain commitment to goals and tasks
  • Have a renewed sense of direction
  • Identify origins of your present behaviours and remove limiting beliefs about self and others
  • Manage people and situations professionally
  • Maximize the effectiveness of inter-personal communication
  • Practice effective management skills
  • Produce intended results with increased ability
  • Provide open and constructive feedback

Our program outline encompasses the following modules:

Day 1:

Module 1: Overview
  • Context setting
  • Management - the organizational importance of managers
  • Roles and functions
  • What makes an effective manager
  • The P.O.L.C. model
Module 2: Team Management - The First Hat
  • Team development model
  • Forming stage
  • Storming stage
  • Norming stage
  • Performing stage
Module 3: Leading People – The Second Hat
  • Building credibility
  • The 4 Quadrant Communication Model
  • Identifying your personal style of communicating
  • Developing your style towards effective relationship building
  • Shifting into positive action
Module 4: Being Effective In Leading People
  • Applying learning in the workplace and relationships
  • What others say and do and what is important to them
  • What we do more of when interacting with others
  • What we avoid doing when interacting with others
  • World café: Revealing our blind spots

Day 2:

Module 5: Key Pillars In Effective Communication
  • Active listening
  • The 5 techniques in active listening
  • Discovery questioning
  • The 5 types of questioning
  • The 3 techniques in discovery questioning
Module 6: Effective Coaching – The Third Hat
  • When to coach
  • Who to coach
  • Coaching Spectrum
  • Pull vs Push
  • Coaching questions
Module 7: Coaching Tools And Techniques
  • Understanding before action
  • Setting goals
  • Reality check
  • Generating ideas
  • Gaining commitment
  • Seeking support
Module 8: Feedback
  • What is feedback
  • The feedback of feedback
  • Giving feedback
  • Receiving feedback
  • Using feedback as a way to coach

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