Breakthrough Thinking (2D)



In our daily working life, we are faced with challenges all the time. Hence, without realizing this, a big part of our job, and time, is centred on solving problems. However, this is a core competency that we often over-looked and turn to blame rather than solving the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of critical thinking, we tend to miss out certain details and thus widen the problem and may even create other problems. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions made can now be more effective in arriving at the outcomes that we desire.

This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the problem solving and decision making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situations. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing a problem and making a decision every time.

Breakthrough Thinking In Problem Solving & Decision Making focuses on the following areas:


Decision making

Problem solving techniques

Solutions generation

Thinking processes

Training Outcome
After completing the training, you should be able to: 
  • Create depth in the thinking process
  • Develop higher level of problem solving competency
  • Improve logical and critical thinking mode
  • Inculcate diagnostic and analytical thinking approach
  • Make effective decisions
Our Methodology

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays.  The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

Framework and Implementation
Our unique experiential framework and implementation empowers you to:
  • Build on your decision making skills with flexibility and ease
  • Create a critical thinking workforce
  • Develop your personal unique problem solving style with depth and creativity
  • Employ effective problem solving skills in different types of situations
  • Enhance listening skills and powerful questioning skills
  • Identify a problem, and not just its causes or symptoms
  • Improve overall quality, productivity and cost
  • Manifest required changes within the organization
  • Prevent potential and repeat problems from happening
  • Solve problems systemically and objectively
  • Understand and employ the problem solving model effectively
  • Use practical decision making skills to achieve win-win outcomes

Our program outline encompasses the following modules:

Day 1:

Module 1: Problem Solving Cycle
  • Problem definition
  • Data collection
  • Analysis study
  • Solution development
  • Implementation and monitoring
Module 2: #1. Data Check Sheet
  • Questions to ask
  • Analysis fact finding
  • Selecting the right data
  • Data collection and check sheet
  • Summarize and make a conclusion
Module 3: #2. Pareto Diagram
  • Converting data for analysis
  • Being effective in prioritizing actions
  • Developing the Pareto Diagram
  • The Pareto Line
  • Getting more done with less
Module 4: #3. Fishbone Diagram
  • Generating possible causes
  • The 6Ms
  • Developing the Fishbone Diagram
  • Hot Seat #1
  • Fishbone Diagram with T/F Circle

Day 2:

Module 5: #4. The Why-Why Analysis
  • Discovery questioning
  • The 5W1H / Starbursting
  • The Funnel Model
  • The art of curiosity 
  • Drilling down for the root cause
Module 6: #5. Graph & Data Monitoring and #6. Selection Matrix
  • Setting control lines for effective monitoring
  • Making decisions with multiple considerations
  • Selecting choices
  • Confirming criteria
  • Making analytical decisions
Module 7: #7. 3D Action Planning and #8. Considerations, Pros & Cons
  • 3 levels of action
  • Thoroughness
  • Recommendations
  • Linking Fishbone Diagram
  • Hot Seat #2
Module 8: #9. What If and #10. Deducting Techniques
  • Risk assessment and mitigation
  • Hot Seat #3
  • Simulation – The Cop, The Thief & The Spy
  • Reflection
  • Coaching performance

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