High Performance Sales Models: Creating a Repeatable Model for Growth

Introduction/ Overview

Today’s innovation economy requires a different approach to marketing and sales simply because development of products are in abundance while the markets are evolving rapidly. The risk for today’s corporate lies not only in finding product market fit but also in customer development and scaling. There is a need for sales & marketing in organisations to become more efficient and effective at understanding customer needs and providing an effective solution to their needs. The application of the lean methodology in today’s sales and marketing processes allows the alignment of corporate strategies to those needs, so they can create valuable and competitive solutions for those needs, and then facilitating the trial, buying decision, purchase, delivery, and feedback processes to satisfy those customers now, and encouraging repeat purchases and advocacy to other potential customers.

The 2-day program brings lean principles and process thinking into the center stage of sales and marketing planning using a Sales and Marketing process model.

The methodology takes into consideration the following:

Capability of the process to generate sufficient new enquiries of the right type

Capability of the process at converting new enquires into actual sales

Capability of the process at maximising sales

Capability of the process at retaining customers of the right type

Using a blend of teaching techniques and holistic thinking approaches, this program enables the participants to have a practical approach blending both theory and practice in sales.

Learning Objectives

The objectives of the workshop is to:-

Understand in detail what the customer values in your product offering

Learn how to develop a repeatable sales process to generate repeatable growth

Understand how to optimize your sales funnel velocity

Methodology

This program is learner-centered and interactive, with unique activities developed to allow participants to immerse themselves into the concepts taught. This program consists of a mixture of group discussions, practice, theoretical lectures, thought-provoking and engaging team activities, self-learning and reflection and debriefing sessions to integrate learning.

Programme Outline

Day 1:

Learning Outline
Session 1: The Evolution of Business from Scarcity to an Abundance World
  • The Age of Innovation: The Influence of Exponential Technologies
  • Modern Customer Development
  • The Concept of Product Market Fit
Session 2: The Modern Consumer
  • Consumer Behavior and Lean Sales
  • The B2C and B2B Sales and Marketing Funnel
  • Segmenting Your Buyers
  • Understanding Your Buyer Persona
Session 3: Understand and Creating Value for Your Buyers
  • Developing your customer Journey through Journey Mapping
  • The Concept of Value Streaming In Optimising Sales Cost
  • Sales Resource Mapping: Value Streaming and Resource Review
Session 4: Building Your Sales Strategy
  • Marketing and Sales Process Review
  • Sales Strategy: The 3 Phase approach
  • The Renaissance Sales Representative
  • Harvard Case Study

Day 2:

Session 5: Building Your Sales Pipeline
  • Account Mapping and Pipeline Development
  • Building Your Sales Funnel
  • Measuring Your Sales Funnel Velocity
Session 6: Strategies of Acquiring Customers
  • Customer Acquisition Strategy
  • Conversational Framework: Moving from Conversation to Opportunities
  • The SPIN Selling Process
  • BANT Qualification Framework
Session 7: Communicating Your Value Proposition
  • Sales Pitch and Proposal
  • Your Sales Playbook

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