Feedback Essentials (1D)

(FB/1D)

PROGRAM OBJECTIVES

We have all heard before that, what makes a good worker need not necessarily make a good manager. Similarly, what worked well in the past for a learner may not be sufficient to effectively support the new role of a teacher. The transitional shift for an individual member of any organization to the position of responsibility and leadership is probably the single most challenging factor in organizational life. In every given situation, there is a profound need to transform our thinking about work and relationships by learning new skills and knowledge.

This specially designed 1-day training helps develop and refine feedback skills for both those people starting out in management, as well as those who are more experienced. The course empowers you to optimize the effective functioning of your daily tasks. Your active participation in our program provides you with a rigorous training environment, enabling you to apply and sustain your learning with the aim of forming winning habits.

Feedback Essentials focuses on the following areas:

Active listening

Communication

Content

Context

Empowerment

LEARNING FRAMEWORK
Training Outcome
After completing the training, you should be able to:
  • Create clarity during feedback
  • Handle relationships professionally
  • Manage information effectively
  • Resolve tasks efficiently
  • Use various communication strategies to provide effective and constructive feedback
Our Methodology

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

Framework and Implementation
Our unique experiential framework and implementation empowers you to:
  • Appreciate value when receiving feedback
  • Differentiate between feedback and opinion
  • Employ effective communication skills to different types of people
  • Engage issues honestly, directly and effectively
  • Gain commitment to continuous improvements
  • Give constructive feedback
  • Handle emotions in feedback sessions
  • Help people to win when giving feedback
  • Lead people and situations professionally
  • Manage feedback sessions to get the intended results
  • Maximize the effectiveness of time management in feedback session
  • Preserve working relationships when giving feedback
THE LEARNING PROCESS

Our program outline encompasses the following modules:

Day 1:

Module 1: Overview
  • Definition of feedback
  • Types of feedback
  • SARAH
  • Gaining permission
  • SBI and SOED feedback models
Module 2: Art Of Receiving Feedback
  • Posturing
  • Neutrality
  • Confirming understanding
  • Reaffirmation
  • Expressing appreciation
Module 3: Art Of Giving Feedback
  • Ownership
  • Value intention
  • Authenticity
  • SMART
  • Speech acts with the focus on request
Module 4: Feedback Practice
  • SPEED feedback
  • Feedback in coaching
  • Feedback scenarios
  • Supportive feedback templates
  • Constructive feedback templates

Related Courses