Speak confidently for better results in the business world

By Write Thot Solutions

The working environment involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do they follow your words and do you get the desired results? Do you walk away from presentations and conversations knowing that you have done your best?

In the business world, impactful speaking involves being aware of factors such purpose, the audience’s needs, and specific tools that will elicit the desired responses/information and much more. It goes beyond memorizing a few formulas for presentations. The subtle awareness of the mentioned areas allows speakers to carry themselves with confidence and always be successful in verbal interactions.

This is an activity-based programme that allows participants to continuously experiment and improve their speaking styles and expand their speaking tools.

Target audience

This programme is suitable for executives and managers.

General Objectives

To understand the communication process.

To be more confident when speaking.

To present information convincingly to internal and external audiences.

To speak more clearly and fluently.

To understand the roles of speakers and listeners.

To build rapport and obtain the trust of listeners.

To organize points and use visual aids effectively.

To learn how to convey opinions and suggestions effectively.

Programme Details
Duration
The programme is designed to be conducted over 6 months, for a total of 48 hours. This can be shortened, as per client’s requirement.
Venue
In-house, at the company’s premises.
Methodology

Think differently to alter direction.

The experience of learning to read and write for the first time is likely to remain vivid in your memory. The skill is ingrained and it stays. The primary objective of our training and workshop is to make your new knowledge and abilities as durable as the ones you've already accumulated.  They foster fresh ideas. They enable great feats. Individual behaviour and attitude contribute to your organization's success is what we prioritise.

Combining experiential, instructional, and discovery learning with current coaching technology promotes profound transformations in attitudes and behaviour that enable sustainable change in your business. These adjustments improve results.

Our programmes involve with 12 unique learning methodology as below:

Module Outline
Area 1 The Story Behind Communication
  • Discovering the communication process
  • Understanding the importance of messages in the business world
  • Understanding the differences in purpose of communication (e.g. to inform vs. to persuade)
  • Examining mediums
Area 2 Know Your Strengths
  • What kind of a speaker are you?
  • Traits of a good speaker
  • Overcoming stage fright
  • Identifying individual strengths and weaknesses
Area 3 They See You Before They Hear You
  • Body language (making a good impression, positive and negative body language)
  • Eye contact
  • Movements and gestures
  • Dressing for power
Area 4 Speaking Effectively
  • Understanding:
    • Volume and pace
    • Intonation, stress and tempo
    • Pausing for effect
    • Voice projection
  • Facilitation and compensation devices – e.g. correcting what was said and  rephrasing
  • Keeping discussions alive with questions to:
    • Obtain information & confirm facts
    • Test listener’s understanding
  • Providing positive reinforcements
Area 5 Audience Analysis
  • Why understand the audience?
  • Identifying audience and their needs
  • Are they visual, auditory or kinesthetic?
  • Barriers to understanding (e.g. jargon & relevance)
  • Using the STAR method to answer queries
  • Handling difficult questions confidently
  • Dos and don’ts for Q & A
  • Dealing with problematic individuals (complainer, overactive person, etc.)
Area 6 Mastering Presentation Skills 1
  • Different types of presentations
  • Structure of presentations
  • Identifying your purpose
  • Ways to organize messages (chronology, priority, etc.)
  • Planning and creating outlines
  • The right amount of information
  • How to support ideas and main points (stories, quotations, etc.)
  • Appropriate use of slide designs, charts, etc.
  • Other visual aids
Area 7 Mastering Presentation Skills 2
  • Choosing powerful words
  • To read or not to read from notes?
  • Delivering impactful openings and memorable closings
  • Establishing credibility
  • Why transitions are a must
  • Analyzing presentations by popular speakers
  • Avoiding common weakness
  • Checklist for presentations
  • Practice sessions – 2-minute presentations / progress reports / forum / debate / interview
  • Final individual presentation on persuasion

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