Future-Ready with AI – AI for Office Productivity

Future-Ready with AI – AI for Office Productivity

Explore practical AI tools and prompting techniques for everyday office and business tasks.

Using AI at work starts with understanding what it can do, selecting appropriate tools and giving clear instructions. Practical experience helps professionals assess how these tools could support their own responsibilities.

This one-day AI for office productivity programme introduces workplace AI concepts, generative AI and prompting techniques. Through demonstrations and hands-on exercises using ChatGPT, participants practise writing, testing and refining prompts for real business tasks.

Who this programme is for

Malaysian professionals who want to build practical AI skills for office work, including research, reporting, documentation, presentations, project management and marketing tasks.

Duration: 1 day

Prerequisite: Basic smartphone, laptop and computer knowledge.

What participants will learn

By the end of the programme, participants will be able to:

Explain fundamental AI concepts and their workplace applications.
Explore AI platforms and consider tools suited to professional tasks.
Apply prompting techniques using ChatGPT.
Write, test and refine prompts around their own business needs.
Use AI to support reports, data analysis, work documentation and presentation development.
Explore AI applications in project management.
Critically evaluate AI solutions before applying them to workplace tasks.

Why this matters for your organisation

AI literacy gives teams a starting point for assessing where AI tools may support their work. This programme connects introductory concepts with practical tasks, helping participants move from exploring tools to giving clearer instructions and reviewing results.

The hands-on approach allows participants to practise with scenarios relevant to their responsibilities, including communication, reporting and business content.

What the one-day programme covers

1. Introduction to AI in the Workplace

Explore fundamental concepts, including machine learning, deep learning and natural language processing. Discuss AI technologies, workplace capabilities, task limitations and future trends.

Practical focus: Connect AI concepts with potential applications in professional work.

2. Introduction to Generative AI

Learn about generative AI and explore a range of free and lower-cost tools to inform tool selection.

Practice activity: Follow step-by-step guidance through ChatGPT registration and its main functions.

3. Prompting 101

Explore different ways to structure requests, including open and closed prompts, templates, examples, fill-in-the-blank formats and information retrieval.

Practice activity: Use ChatGPT to practise wording and structuring prompts for the output you need.

4. Prompt Practice Lab: Work and Business Scenarios

Write, test and refine prompts around real business tasks.

Practice activity: Work on scenarios such as data analysis, a sales pitch, a customer email, a promotional post or a business report summary.

Practical learning approach

The programme combines facilitated learning, lectures, gamified activities, live demonstrations, hands-on practice, group discussions and presentations.

A closing Q&A and debrief provide opportunities to review the learning and discuss practical applications.

Enquire about this course

Interested in Future-Ready with AI – AI for Office Productivity for your team?

Fill in your details below, and our team will contact you to discuss your training needs.

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